Privacy Policy

Last updated: 28 May 2025


I. Introduction

We at Luxury Cars Sarl (“we”, “our” or “us”), respect and value your privacy. This privacy policy (“Privacy Policy”) outlines how we collect, use, disclose, and safeguard your Personal Data when you engage with our platform, in full compliance with applicable privacy and data protection laws, including the Swiss Federal Act on Data Protection (“FADP”), General Data Protection Regulation (“GDPR”), UK General Data Protection Regulation (“UK GDPR“) and any other relevant legislation (collectively “Applicable Data Protection Laws”)
We are committed to ensuring the confidentiality, integrity, and availability of your Personal Data. By accessing our platform, utilizing our services, or engaging with us in any capacity, you acknowledge and consent to the practices described in this Privacy Policy.
This policy aims to provide transparency regarding:


  • • The categories of Personal Data we collect and process.
  • • The legal basis upon which we rely for data processing.
  • • Your rights as a data subject.
  • • The measures we take to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction.

We encourage you to read this Privacy Policy thoroughly to understand your rights and our obligations.
By continuing to access or use our website and services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. Should you disagree with any of these terms, we kindly ask that you refrain from using our services.


II. Who We Are?

We are a Swiss company based in Montreux, Switzerland, dedicated to providing a premium online marketplace for luxury cars. Our mission is to offer a seamless, secure, and efficient platform for luxury car enthusiasts, buyers, dealers, and sellers to connect and transact. We specialize in high-end vehicles, ensuring that all transactions meet the highest standards of quality and trust.


III. Scope and Applicability of this Privacy Policy

This Privacy Policy covers the collection and use of Personal Data under the following circumstances:


  • • When you interact with us, either as an individual user or on behalf of an organization.
  • • When you visit, use, or register on our website (“Site”).
  • • When you engage with us in offline settings, such as attending our in-person meeting.
  • • When you voluntarily provide your information to us (for example, through e-mails, questionnaires, surveys, free-form text boxes, etc.).
  • • When we obtain your Personal Data from third-party sources.
  • • When you apply for a job opportunity with us.

In this Privacy Policy, personal data (“Personal Data”) refers to any information relating to an identified or identifiable individual. This includes information that directly identifies you or, when combined with other data, could reasonably be used to identify you in line with the definitions provided by the Applicable Data Protection Laws.
In most cases, we determine the purposes and means of processing your Personal Data, as outlined in this Privacy Policy. As such, we act as the data controller (as defined under the Swiss FADP, GDPR, UK GDPR, or equivalent terms under the Applicable Data Protection Laws) about your Personal Data within this context. This Privacy Policy does not apply to Personal Data that might be contained in the content posted by the dealers or private sellers on our platform to list their selection of cars. We do not assume responsibility for the personal data that might be included in these listings, as we do not determine the purposes or means of processing such Personal Data.


IV. Personal Data We Collect

We collect Personal Data necessary for providing our services effectively and securely. The categories of Personal Data we collect include:


Identity Data. Such as your first name, last name, your age or confirmation stating you are over the legal age, and other ID-related details if necessary.


Professional Data. Such as your company name, job title, company address, or proof document of such professional data (e.g. commercial register entry).


Registration Data. Such as your username and password.


Contact Data. Such as your email address, billing address, telephone number, home address, and company address.


Financial and Payment Data. Such as your bank account, payment card, or other payment details.


Transaction Data. Such as the previous purchases and payments you executed through our Site and the date and time of your past transactions.


Your Preferences and Profile Data - Such as purchases or orders made by you, your vehicle preferences (e.g., model or characteristics sought), the vehicles you are selling, renting, or advertising, your feedback, and survey responses.


Technical Data - This includes information about how you access and use our websites, including your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites. It also includes Statistics and information associated with the interaction between your browser and our Site, such as the pages you have visited on our websites and the links you have followed on them.


Marketing and Communications Data. Such as your preferences in receiving marketing communications from us and your communication preferences.


Job Application Data. Such as your current and past employment experience, your CV, qualifications, skills, interests, and any other information disclosed by you about an application for a role within our company.


V. Use of Aggregated Data

We may collect, analyze, and share aggregated data (“Aggregated Data”), such as statistical or demographic insights, for various business purposes. Aggregated Data is derived from Personal Data but is not legally considered personal data, as it does not directly or indirectly reveal an individual’s identity. For example, we may analyze visitor trends, page interaction metrics, and navigation patterns to assess website performance, optimize functionality, and improve content relevance.
However, if aggregated data is ever combined with Personal Data in a manner that allows for direct or indirect identification, we will treat the combined information as Personal Data and process it in accordance with the Swiss FADP, GDPR, UK GDPR, and the Applicable Data Protection Laws.


VI. Special Categories of Personal Data

We do not process Personal Data that falls under the category of Special Categories of Personal Data (as defined under Swiss FADP, GDPR, and UK GDPR), which includes sensitive information such as racial or ethnic origin, political beliefs, religious or philosophical views, trade union membership, health-related data, genetic or biometric data, or details about sexual life and orientation.


VII. Personal Data Related to Criminal Convictions and Offences

We do not collect or process personal data related to criminal convictions or offenses. This data is not part of the personal data categories we actively collect or store.


VIII. Personal Data Related to Minors

We do not knowingly collect Personal Data from individuals under the age of 18. If you are under 18, we kindly ask that you refrain from using our platform or providing any personal information. By providing information through our platform, you confirm that you are at least 18 years old.
In the event we discover that we have inadvertently collected Personal Data from an individual under 18 without proper parental or guardian consent aligned with applicable laws, we will promptly delete such information in compliance with the relevant privacy regulations and Applicable Data Protection Laws.


IX. How We Collect Personal Data

We collect Personal Data through different means to ensure seamless operation of our services while maintaining transparency and compliance with Applicable Data Protection Laws. The data collection methods include:


IX.I. Information You Provide Directly

We collect Personal Data that you voluntarily provide when you:


  • • Contact us, create an account, or interact with our platform.
  • • Use our platform to buy or sell vehicles.
  • • Advertise your vehicle(s) on our platform.
  • • Complete an online form requesting us to contact you.
  • • Subscribe to our newsletters or other marketing communications.
  • • Apply for a job opening within our company.
  • • Provide feedback or submit a complaint.
  • • Meet with one of our employees for business purposes.
  • • Participate in an event organized by us.
  • • Enter a competition, promotion, or survey we host.

This information may include details such as your name, surname, email address, phone number, mailing address, payment details, company name, company address, professional information (e.g., your job title), password, username, and any other relevant information necessary for transactions or account management.
If you submit information on behalf of another individual, you represent and warrant that you have the necessary legal authority to do so. Any data provided in such a context will be processed under this Privacy Policy and applicable laws.


IX.II. Automated Collection via Cookies and Analytics

When you visit our website, we may automatically collect certain technical information about your device and browsing behavior through cookies and similar technologies. This allows us to enhance your experience, optimize website functionality, and tailor our services to your preferences.
With your consent, we use cookies to gather data, such as:


  • • Your IP address, device type, and browser details.
  • • How you navigate and interact with our website and advertisements.
  • • Performance metrics that help us improve the functionality and user experience of our platform.

Additionally, if you visit other websites that utilize our cookies, we may receive technical insights related to your browsing activity.
For a detailed overview of how we use cookies and how you can manage your preferences, please refer to our Cookies Policy.


IX.III. Data from Third-Party Sources

We may receive Personal Data from trusted third parties, including:


  • • Social media platforms - (e.g., LinkedIn) when you log in or interact with us via these platforms. This may include your name, email address, and other shared details.
  • • Business Partners - providing supplementary services related to our platform.
  • • Our payment processor - which handles payment transactions securely on our behalf.

All data collected from third parties is subject to the respective providers’ privacy settings and the relevant applicable laws.


X. How We Use Personal Data

We will only process your Personal Data in strict compliance with applicable laws, including the Swiss FDPA, GDPR, UK GDPR, and any other Applicable Data Protection Laws. The following outlines the primary lawful bases under which we process your Personal Data:

  • a. Contractual Necessity

    We process your Personal Data when it is necessary for the performance of a contract we are about to enter into, or have already entered into, with you. This includes all activities related to your purchase of our services.

  • b. Our Legitimate Interest

    We may use your data where it is required for our legitimate business interests, provided that these interests are not overridden by your rights and freedoms. This includes purposes such as improving customer service or enhancing the quality of our Site.

  • c. To Comply with Legal and Regulatory Requirements

    We are obligated to process certain Personal Data to comply with legal, regulatory, and compliance obligations, including reporting to relevant authorities and conducting necessary verifications as required by law.

  • d. Consent

    Your Personal Data may be processed for specific purposes to which you have expressly granted your consent. Should our processing be based on your consent, you have the right to withdraw it at any time, effortlessly, and without impact on the legitimacy of prior processing. We respect your choices. The table below provides a detailed overview of how we may process your Personal Data, along with the purpose and lawful basis for such processing. Where applicable, it also outlines our legitimate interests in processing your data.

The table below provides a detailed overview of how we may process your Personal Data, along with the purpose and lawful basis for such processing. Where applicable, it also outlines our legitimate interests in processing your data.


Type of Personal DataPurpose of Processing Lawful Basis for ProcessingLegitimate Interest
Identity Data - Such as your first name, last name, your age or confirmation stating you are over the legal age, and other ID-related details if necessary.(i) To create and maintain your user account on our platform.Ensuring effective communication with you.
(ii) To facilitate transactions and payment, such as the purchasing our services for advertising your vehicles.
(iii) To communicate with you regarding inquiries, orders, or service-related issues.
(iv) To verify that you meet the legal age requirements (e.g., in order to enter into transaction, post advertisement to our website)
(v) To comply with applicable laws.
(i) Performance of a contract with you
(ii) Necessary for our legitimate interest
(iii) Consent
(iv) Necessary for compliance with a legal obligation
(i) To ensure that users can register, use, and access the services provided on the platform (such as advertising vehicles) in a secure and efficient manner.
(ii) The need to fulfill the terms of the business agreement or contract between the company and the customers. Also to facilitate the payment and transaction process for services provided.
(iii) To provide effective customer service and communication
Professional Data - Such as your company name, job title, company address, or proof document of such professional data (e.g., commercial register entry).(i) To create and maintain your seller business account on our platform, allowing you to access and use our services (e.g., vehicle advertisement), and ensuring effective communication with you.
(ii) To facilitate transactions and payments, such as purchasing our services for advertising your vehicles.
(iii) To communicate with you regarding inquiries, orders, or service-related issues.
(iv) To verify if your business meets the specific criteria for registration on our website.
(v) To comply with applicable laws, including verifying your professional status and ensuring that only authorized businesses are using the platform.
(i) Performance of a contract with you
(ii) Necessary for our legitimate interest
(iii) Necessary for compliance with a legal obligation
(i) To verify the legitimacy of your business.
(ii) To maintain the integrity and security of the platform.
(iii) To improve user experience and service delivery.
(iv) To comply with legal obligations.
(v) The need to fulfill the terms of the business agreement or contract between the company and the customers. Also to facilitate the payment and transaction process for services provided.
Registration Data - Such as your username and password.(i) To create and maintain your user account on our platform. Ensuring you can access and use our services efficiently (e.g., vehicle advertisements, browsing cars for sale, etc.).
(ii) To communicate with you regarding your account, transactions, or customer support requests. This includes sending important updates related to your use of the platform or changes to our services and policies.
(i) Performance of a contract with you
(ii) Necessary for our legitimate interest
(i) To maintain secure access and protect account integrity (e.g. to prevent unauthorized access, protect your data from threats)
(ii) To enhance service accessibility and user experience (e.g. to ensure a smooth user experience by enabling registered users to access relevant content and services effectively)
(iii) To facilitate effective communication and support (e.g. to enable direct communication regarding account-related updates, transactions or customer support requests)
Contact Data - Such as your email address, billing address, telephone number, home address, and company address.(i) To facilitate communication and customer support (e.g. respond to your inquiries, provide assistance)
(ii) To send important service-related notifications, such as account updates, transaction confirmation, changes to our services or policies.
(iii) To process transactions and manage billing.
(iv) To enhance security and prevent fraud (e.g. Verify account ownership through email authentication)
(i) Performance of a contract with you
(ii) Necessary for our legitimate interest
(iii) Necessary for compliance with a legal obligation
(i) To ensure effective communication and customer support (e.g. by enabling direct communication with users regarding account-related updates and customer service requests)
(ii) To enhance security and prevent fraud (e.g. by using contact details for account verification)
(iii) To facilitate transactions and maintain service integrity (e.g. to ensure the correct processing of transactions, such as invoicing and payment confirmations)
Financial and Payment Data - Such as your bank account, payment card, or other payment details.(i) To process payments and complete transactions
(ii) To issue invoices and manage billing records
(iii) To prevent fraud and ensure transaction security (e.g. by verifying payment details)
(iv) To comply with legal and regulatory obligations (e.g. to fulfill legal requirements related to financial transactions, such as tax laws, anti money laundering (AML) regulations)
(i) Performance of a contract with you
(ii) Necessary for our legitimate interest
(iii) Necessary for compliance with a legal obligation
(i) To protect the company, users, and platform from fraud and misuse by ensuring the integrity of financial transactions.
(ii) To ensure a seamless, efficient, and secure service for customers while fulfilling transaction-related obligations (e.g., payment confirmations, invoicing).
Transaction Data - Such as the previous purchases and payments you executed through our Site, the date and time of your past transactions.(i) To provide customers with access to past purchases and payments, enabling them to track their transaction history.
(ii) To manage customer accounts and their order history.
(iii) To comply with legal and regulatory obligations (e.g. by maintaining records of past transactions to fulfill company’s tax, accounting, and financial reporting requirements)
(iv) To enhance customer support and dispute resolution (e.g. by using transaction data to assist customers with issues related to past orders, payments, refunds etc.).
(v) To prevent fraud and ensure transaction security (e.g. by monitoring and analyzing past transaction data to detect fraudulent activities or unauthorized transactions).
(i) Performance of a contract with you(ii) Necessary for our legitimate interest(iii) Necessary for compliance with a legal obligation(i) To ensure transaction security and prevent fraud (e.g. by protecting the company, customers, and platform by monitoring and analyzing past transactions for fraudulent activity)
(ii) To provide efficient customer support and dispute resolution (e.g. by resolving issues related to past transactions quickly and efficiently)
Your Preferences and Profile Data - Such as purchases or orders made by you, your vehicle preferences (e.g., model or characteristics sought), the vehicles you are selling or advertising, your feedback, and survey responses.(i) To personalize and enhance the user experience.
(ii) To improve services and product offerings (e.g. by analyzing user preferences and feedback through surveys)
(iii) To optimize marketing and communication strategies (e.g. by processing preferences and profile data to deliver targeted marketing communications that are relevant to the user’s preferences).
(iv) To measure customer satisfaction and improve customer service.
(i) Performance of a contract with you
(ii) Necessary for our legitimate interest
(iii) Consent
(i) To enhance the user experience by personalizing services, offering relevant recommendations, and ensuring that users have access to vehicles that match their preferences.
(ii) To enhance marketing and communication by delivering targeted marketing communications, such as personalized offers, advertisements, and promotions that are aligned with the users’ preferences.
(iii) To improve product offerings (such as the vehicles advertised) by analyzing customer preferences and feedback.
Marketing and Communications Data - Such as your preferences in receiving marketing communications from us and your communication preferences.(i) To personalize marketing and communications (e.g. the website users receive relevant and engaging communications based on their stated preferences)
(ii) To send targeted and consent-based marketing.
(i) Necessary for our legitimate interest
(ii) Consent
(i) Sending marketing communications that are tailored to users’ preferences and interests. This allows us to deliver advertisements, promotions, and content that are more likely to engage users and lead to conversions, thus supporting our business growth and customer retention.
(ii) Optimizing the effectiveness of our marketing strategy by understanding users' preferences and delivering content through the preferred communication channels.
Job Application Data - Such as current and past employment experience, CV, qualifications, skills, interests, and any other information about an application for a role within our company.(i) To evaluate and assess job candidates.
(ii) To conduct the recruitment process.
(iii) To comply with legal and regulatory requirements (e.g. ensuring fair hiring practices, preventing discrimination, and fulfilling record-keeping requirements related to the hiring process under the applicable laws).
(iv) To communicate with job candidates (e.g. related to the status of their job application)
(i) Performance of a contract with you (processing the job application data is necessary for entering into an employment contract)
(ii) Necessary for our legitimate interest
(iii) Consent
(iv) Necessary for compliance with a legal obligation.
(i) To evaluate and assess job candidates
(ii) To manage and conduct an efficient recruitment process.
(iii) To communicate with job candidates (e.g. to inform them about the status of their applications, interview invitations, and job offers.)

In certain cases, we may process your Personal Data on multiple lawful basis, depending on the specific purpose of its use. If you require further clarification regarding the legal grounds applicable to a particular processing activity, please contact us for detailed information.


XI. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected in compliance with the Applicable Data Protection Laws, including but not limited to the Swiss FADP, GDPR, and UK GDPR.

The retention period is determined based on the following criteria:


  • • The amount, nature, and sensitivity of the Personal Data.
  • • The potential risk of harm from unauthorized use or disclosure of your Personal Data,
  • • The purposes for which we process your Personal Data and whether we can achieve those purposes through other means
  • • Applicable legal requirements

Once the retention period expires, we securely delete or anonymize your Personal Data unless we are legally required to retain it for a longer period. In cases where immediate deletion is not technically feasible (e.g., due to backup systems), we implement appropriate security and access restrictions to prevent any further processing, and such data will be deleted as soon as technically possible in accordance with applicable laws.

In certain cases, we may anonymize your Personal Data, ensuring it can no longer be linked to you. This anonymized data may be used for research, analytical, and statistical purposes, as well as to enhance our products and services. Once anonymized, we may retain and use this data indefinitely without further notice.

If you wish to learn more about the specific retention periods applicable to your Personal Data, you may contact us at privacy@luxurycars.ch


XII. How We May Share Your Personal Data

We may share your Personal Data with third parties for the purposes listed below:

  • • Our third-party service provider(s) for payment processing.
  • • Professional advisors and consultants, including lawyers, bankers, auditors, and other experts, to procure legal, financial, consultancy, insurance, and accounting services.
  • • Our third-party service providers, who assist us in operating our business. These partners may handle a variety of functions on our behalf, such as managing IT services and securing data, administering systems, marketing our platform, or providing technical support.
  • • Third parties when required by law, or if we believe it is necessary to: (i) comply with requests from government or regulatory authorities; (ii) meet legal obligations, or respond to legal proceedings; or (iii) safeguard our legal rights, assets, website, or the safety of our users and customers.
  • • Third-party hosting provider(s) for data storage and platform operation.
  • • Third-party analytics partners to analyze website traffic, identify user behavior patterns, and gain insights into customer preferences, trends, and market needs.
  • • If you are a potential buyer, we may share your personal data (such as contact details) with the relevant seller/dealer upon your consent, if you express interest in a luxury car listing. This data is shared solely to facilitate the car transaction between you and the seller or to enable communication regarding your inquiry.
  • • In the event of a business restructuring, such as a merger, acquisition, or sale of all or part of our assets, we may transfer your Personal Data to the relevant third parties involved in the transaction. If such a change occurs, the new entity will be required to handle your Personal Data in accordance with the principles outlined in this Privacy Policy and relevant data protection regulations.

We require that all third parties handling personal data on our behalf uphold strict security standards and comply with any Applicable Data Protection Laws. These service providers are not permitted to use your Personal Data for their own purposes and may only process it for specific, authorized purposes in line with our instructions.

Upon your request, we may also disclose or facilitate disclosing your Personal Data with third parties pursuant to your instructions.


XIII. International Transfers

If we share your Personal Data with trusted third-party service providers located outside of Switzerland, the European Union (EU), or countries deemed adequate under the GDPR, we will take steps to ensure that your data is protected, regardless of where it is processed.

To safeguard your Personal Data during international transfers, we will implement at least one of the following measures in line with Swiss and EU data protection laws:

  • • Adequacy Decisions - We transfer Personal Data only to countries that have been recognized by the European Commission or the Swiss Federal Data Protection and Information Commissioner (FDPIC) as providing an adequate level of protection. This ensures that your Personal Data is protected to the same standards as within the European Economic Area (EEA) or Switzerland.
  • • Standard Contractual Clauses (SCCs) - For transfers to countries outside of the EU/Switzerland and without an adequacy decision (such as the United States), we will use Standard Contractual Clauses (SCCs). These are legally binding agreements to give Personal Data an equivalent level of protection to which it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.

In cases where additional safeguards are necessary, we will also implement supplementary technical, organizational, and contractual measures to enhance the protection of your Personal Data during international transfers. These measures may include encryption, pseudonymization, and other data security practices.


XIV. Third-party links and third-party services

Our platform may contain links to external websites, apps, or plug-ins. By interacting with these links or enabling such features, third parties may collect or share your data. We have no control over the privacy practices of these external sites and services, and we are not responsible for their handling of your personal information. We recommend that you review the privacy policies of any third-party websites you visit after leaving our site.


XV. Data Security

Safeguarding your Personal Data is of utmost importance to us. Therefore, we have implemented comprehensive technical and organizational measures to protect your data against unauthorized access, loss, misuse, alteration, or disclosure. To secure your Personal Data, we have taken the following steps:


  • a. Data Storage on ISO 27001 Certified Servers - We store your Personal Data on secure servers in Switzerland, which are ISO 27001 certified, ensuring compliance with international data protection standards.
  • b. Encryption Protocols (HTTPS) - All communications between users and our platform are encrypted using secure protocols, such as HTTPS, to protect your Personal Data from unauthorized access during transmission.
  • c. Access Control - Access to Personal Data is strictly controlled and limited to authorized personnel who need it to perform their job responsibilities. These individuals are bound by confidentiality obligations and may only process your data in accordance with our instructions.
  • d. Firewalls and Intrusion Protection - We have implemented robust firewalls, proxies, and intrusion protection systems to prevent unauthorized access and to monitor for any potential security breaches.

When required by law, we will notify you and the relevant regulatory authorities about the suspected breach in compliance with applicable legal requirements.


XVI. No Sale of Personal Data

We do not sell, rent, or trade your Personal Data to third parties. Your data is only shared with authorized partners and service providers in accordance with this Privacy Policy to provide services and improve your experience.


XVII. Your Rights

You are entitled to exercise specific rights regarding the Personal Data we process about you. Below is an overview of these rights, which we uphold in compliance with applicable laws:


  • a. Access to Personal Data - You may request access to the Personal Data we hold about you. This allows you to receive a copy of your data and verify the purposes and legal basis under which we process it.
  • b. Rectification of Data - You can request corrections to any inaccuracies or incomplete information we hold about you. Verification of the new data’s accuracy may be required to complete such updates.
  • c. Deletion of Data - You are entitled to request the deletion of your Personal Data when:
    • • The information is no longer necessary for the purpose for which it was collected.
    • • You withdraw consent where consent was the basis of processing.
    • • You object to the processing, and there is no overriding legitimate interest for us to continue.
    • • Processing was unlawful, or local legal obligations require us to erase it.


    However, there may be circumstances where deletion is not possible due to legal, regulatory, or legitimate business grounds. If this is the case, we will inform you of the specific reasons.


  • d. Objection to Processing - You have the right to object to the processing of your data if (i) it is based on our legitimate interests or those of a third party, and you believe such processing infringes your fundamental rights and freedoms (ii) your data is being used for direct marketing purposes. In certain instances, we may demonstrate compelling legitimate grounds that override your objection, allowing us to continue processing your data.
  • e. Restriction of Processing - You may request that we temporarily suspend the processing of your Personal Data in the following scenarios:
    • • While we verify the accuracy of your data.
    • • When the processing is unlawful, and you prefer restriction over deletion.
    • • If we no longer need the data but you require it to establish, exercise, or, defend legal claims.
    • • While we verify whether our legitimate grounds override your objection.
  • f. Data Portability - Upon request, we can transfer your Personal Data to you or a third party in a structured, commonly used, and machine-readable format. This applies solely to automated data processing based on your consent or a contractual obligation.
  • g. Withdrawal of Consent - If we process your Personal Data based on your consent, you have the right to withdraw it at any time. This will not affect the lawfulness of any processing carried out before the withdrawal. Please note that withdrawing consent may affect our ability to provide you with certain services or features, and we will notify you if this applies.

XVIII. No Charges for Exercising Your Rights

In most cases, you will not be required to pay any fee to access your Personal Data or exercise your rights under Applicable Data Protection Laws. However, should your request be manifestly unfounded, repetitive, or excessive, we reserve the right to charge a reasonable fee to cover administrative costs. In exceptional cases, we may also decline to fulfill such requests as permitted by applicable laws.


XIX. Response Timeframe

We aim to respond to all valid requests within one calendar month from the date of receipt. However, if your request is particularly complex or involves multiple inquiries, we may require additional time to address it appropriately. In such cases, we will notify you promptly and keep you informed throughout the process.


XX. Verifying Your Identity

To safeguard your Personal Data, we may need to verify your identity before processing your request. This step ensures that information is not disclosed to unauthorized individuals. For this purpose, we may request supporting documentation or additional details. If necessary, we may also contact you to gather more information to facilitate the processing of your request efficiently.


XXI. Concerns and Complaints

If you have any concerns regarding your data privacy, you have the right to lodge a complaint with the relevant data protection supervisory authorities. A comprehensive list of these authorities for EU countries is found here. For Switzerland, you have the right to contact the Federal Data Protection and Information Commissioner (“FDPIC”). However, as a company committed to excellence and client satisfaction, we would greatly appreciate the opportunity to resolve any issues directly with you. Please feel free to contact us, and we will address your concerns promptly and professionally.


XXII. Newsletters and Marketing Communications

When you subscribe to our newsletter or provide your contact details (e.g., your email address) and/or actively opt in (e.g., by checking a box or clicking a consent button), you agree to receive newsletters or marketing communications from our company. These communications may include newsletters about a selection of luxury vehicles, marketing messages, our service updates, or transactional notifications sent via email.

You may unsubscribe from our newsletters and opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.


XXIII. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage users to review this Privacy Policy periodically to stay informed.


XXIV. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at: Luxury Cars Sarl
Quai Ernest Ansermet 4
1820 Montreux -Switzerland
E-mail: privacy@luxurycars.ch